Last Updated: April 7, 2024
WUD.guru (“WUD.guru”, “we”, “our”, or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you access or use the WUD.guru platform, website, software, applications, and related services (collectively, the “Services”).
By using our Services, you consent to the practices described in this Privacy Policy.
1. Information We Collect
We may collect the following categories of information:
Personal Information
Information that identifies or can reasonably identify you, including:
- Name
- Email address
- Telephone number
- Company name
- Billing information
- User account credentials
Business Information
Information you provide through the Services, including:
- Customer records
- Supplier information
- Financial records
- Inventory information
- Operational data
- Uploaded documents and files
Technical Information
When you access our Services, we may automatically collect:
- IP address
- Browser type and version
- Device information
- Operating system
- Usage data
- Access times and dates
- Referring websites
Cookies and Similar Technologies
We may use cookies, local storage, and similar technologies to:
- Maintain user sessions
- Remember preferences
- Improve functionality
- Analyze usage patterns
- Enhance security
You may disable cookies through your browser settings; however, some functionality may be affected.
2. How We Use Your Information
We may use information collected to:
- Provide and maintain the Services
- Create and manage user accounts
- Process transactions and subscriptions
- Authenticate users
- Deliver customer support
- Improve system performance and functionality
- Send service-related notifications
- Detect and prevent fraud, abuse, and security threats
- Comply with legal obligations
- Develop new features and services
3. QuickBooks Online Integration
WUD.guru may integrate with QuickBooks Online through APIs provided by Intuit.
When you authorize the connection:
- We may access QuickBooks data that you explicitly authorize.
- We only access information required to provide requested functionality.
- We do not sell QuickBooks data.
- You may disconnect the integration at any time through your QuickBooks Online or WUD.guru account settings.
- QuickBooks and Intuit are trademarks of Intuit Inc.
Any data obtained through QuickBooks Online integrations is handled in accordance with this Privacy Policy and applicable legal requirements.
4. Legal Basis for Processing
Where applicable, we process information based on:
- Your consent
- Performance of a contract
- Compliance with legal obligations
- Legitimate business interests
- Protection of legal rights and security
5. Sharing of Information
We do not sell personal information.
We may share information with:
Service Providers
Third-party providers who assist us with:
- Hosting services
- Cloud infrastructure
- Payment processing
- Customer support
- Analytics
- Security monitoring
These providers may access information only as necessary to perform services on our behalf.
Legal Requirements
We may disclose information if required by:
- Applicable law
- Court orders
- Regulatory authorities
- Law enforcement agencies
Business Transfers
Information may be transferred in connection with:
- Mergers
- Acquisitions
- Corporate restructuring
- Sale of assets
6. Data Retention
We retain information only as long as necessary to:
- Provide Services
- Fulfill contractual obligations
- Resolve disputes
- Enforce agreements
- Meet legal and regulatory requirements
Upon account closure, information may be retained for a reasonable period where required by law or legitimate business purposes.
7. Data Security
We implement commercially reasonable technical, administrative, and organizational safeguards designed to protect information against:
- Unauthorized access
- Loss
- Misuse
- Alteration
- Disclosure
However, no internet-based service can guarantee absolute security.
8. International Data Transfers
Your information may be stored or processed in countries other than your country of residence.
Where required, appropriate safeguards will be implemented to protect transferred information.
9. Your Rights
Subject to applicable law, you may have the right to:
- Access your personal information
- Correct inaccurate information
- Request deletion of information
- Restrict processing
- Object to processing
- Withdraw consent
- Request data portability
Requests may be submitted using the contact information below.
10. Children’s Privacy
The Services are intended for business and professional use and are not directed toward children under the age of 18.
We do not knowingly collect personal information from children.
11. Third-Party Websites
The Services may contain links to third-party websites or services.
We are not responsible for the privacy practices or content of third-party sites.
Users should review the privacy policies of those third parties independently.
12. Changes to This Privacy Policy
We may update this Privacy Policy periodically.
Any changes will be posted on this page together with the updated effective date.
Continued use of the Services following publication of changes constitutes acceptance of the revised Privacy Policy.
13. Contact Information
If you have questions regarding this Privacy Policy or our data handling practices, please contact:
WUD.guru
Website: https://wud.guru
Email: support@wud.guru
14. South African POPIA Compliance
Where the Protection of Personal Information Act, 2013 (“POPIA”) applies, WUD.guru processes personal information in accordance with POPIA principles, including:
- Accountability
- Processing limitation
- Purpose specification
- Information quality
- Openness
- Security safeguards
- Data subject participation
Individuals may request access to, correction of, or deletion of personal information as permitted under applicable law.